Shipping

PROCESSING TIME

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

SHIPPING RATES & DELIVERY

Canada
Standard Shipping: FREE (2-6 business days)

United States
Standard Shipping: FREE USD (5-10 business days)

TRACKING

You will receive a tracking number via email once your order ships. Track your package directly through the carrier's website.

CUSTOMS & DUTIES

International orders may be subject to customs fees and import duties determined by your country's customs office. These fees are the responsibility of the recipient and are not included in our shipping costs.

SHIPPING RESTRICTIONS

We currently ship to Canada and the United States only. International shipping will be available soon.

DELIVERY ISSUES

If your package is lost or delayed, please contact us at info@noctrahouse.com with your order number and we'll work with the carrier to resolve the issue.